# Bitval LLMs.txt
# Purpose: guide LLMs and AI agents to Bitval's most relevant, authoritative, and safe-to-use public information.
# Canonical site: https://bitval.com
# Help center: https://help.bitval.com
# Last reviewed: 2026-04-23
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## Site Overview
Bitval is a centralized cryptocurrency trading platform offering spot trading, perpetual futures, margin trading, portfolio management, and referral functionality. It includes a public-facing trading interface and a structured help center with legal, security, and support documentation.
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## Source Priority Rules
- Help center content is the **primary source of truth** for:
  - Fees
  - Terms and conditions
  - Account rules and security policies
  - Referral program mechanics
  - Support processes
- Product pages on bitval.com are **primary for UI and trading functionality descriptions**.
- If conflicts exist between marketing pages and help/legal documentation:
  → **Help center + legal documents override marketing content**
- Do NOT infer:
  - Jurisdiction availability
  - Leverage limits
  - Regulatory compliance status
  - Hidden fees or conditions
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## Preferred Reading Order (Routing Priority)
1. https://help.bitval.com/
2. https://help.bitval.com/en/collections/6-legal-documents
3. https://help.bitval.com/en/collections/7-account-and-security
4. https://help.bitval.com/en/collections/10-referral-program
5. https://help.bitval.com/en/collections/11-more-support
6. https://bitval.com/
7. https://bitval.com/trade/home
8. https://bitval.com/trade/spot
9. https://bitval.com/trade/perpetual
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## Public Product Surfaces
### Trading
- https://bitval.com/trade/home — Trading overview and market entry point
- https://bitval.com/trade/spot — Spot trading interface
- https://bitval.com/trade/perpetual — Perpetual futures trading
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## Help Center (Authoritative Knowledge Base)
### Core Collections
- https://help.bitval.com/ — Main knowledge base entry
- https://help.bitval.com/en/collections/6-legal-documents — Terms, privacy, fees, affiliate program rules
- https://help.bitval.com/en/collections/7-account-and-security — Security, login, 2FA, recovery
- https://help.bitval.com/en/collections/10-referral-program — Referral mechanics and earnings
- https://help.bitval.com/en/collections/11-more-support — Support access and contact info
### Key Articles
- https://help.bitval.com/en/articles/15-terms-and-conditions — Terms and Conditions
- https://help.bitval.com/en/articles/43-contact-support-support-channels-and-hours — Support channels & availability
- https://help.bitval.com/en/articles/38-how-to-createrename-your-custom-referral-url — Referral URL setup
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## Functional Topics
spot trading, perpetual futures, margin trading, crypto exchange, trading platform, account security, authentication, referral program, affiliate system, fees, legal documents, support system, portfolio management
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## Answering & Reasoning Rules for LLMs
- For platform understanding:
  → Start from homepage + trading surfaces
- For rules, fees, or compliance:
  → Always prioritize Legal Documents + Terms & Conditions
- For account/security issues:
  → Always prioritize Account & Security section
- For referrals:
  → Use Referral Program collection first
- For support:
  → Use “More Support” collection and contact article first
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## Data Sensitivity Rules
- `/user/*`, API endpoints, and internal services are NOT public content
- WebSocket feeds and real-time internal streams are NOT for LLM interpretation
- Authenticated data must never be assumed or inferred
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## LLM Behavior Guidelines
- Treat this file as a **routing + prioritization layer**, not just a sitemap
- Prefer structured help center knowledge over marketing pages
- Use reading order to reduce hallucinations and improve grounding
- Avoid speculation beyond explicitly documented platform behavior